Welcome to Sacred Purity's Online Store!

Our Order, Refund And Shipping Policy

Please be aware that when placing an order with us you are taking full responsibility for your shipment once it is sent to you, if customs seize it we cannot be held liable for this, so far we have not had issues with customs seizing any parcels but it is a possibility.

We have a no return or refund policy for any unwanted products once the item is shipped but we do offer full refunds on any orders prior to them being shipped out. If you wish to get a refund on any orders that you have placed with us that are unshipped please use the contact form you can use by clicking HERE

Shipping Information

All of our orders are sent directly by us, we also personally hand package each item we ship out with a lot of thick bubble wrap to prevent items from breaking. All big orders with multiple items purchased will be split into separate parcels to avoid any import issues with the products you have ordered and you will receive multiple tracking codes for these once they are sent out.

All orders placed Monday to Friday will be sent out within 2-3 working days via tracked international airmail. The tracking info for your order will automatically be sent to the email address that you have placed an order with once your order is shipped out. All orders sent via international airmail take around 2 weeks to arrive but we have had many orders arrive earlier but in rarer cases later. Please wait a minimum of a month before contacting us about unreceived orders.

Please be aware that some of our customers have not been informed that the package is with their local postal service/local customs office waiting to be picked up so if your parcel has not turned up we advise you to contact your local postal service/local customs office to see if they have your parcel that you are waiting to be delivered.

Customs Import Taxes And Fees Information

Al orders we send out are marked as gifts and with a low value to prevent in most situations you from being charged any import taxes or fees by customs. In some rare cases people may be charged import tax and when placing an order with us you are accepting full responsibility if this occurs, we cannot charged or be held liable for this at all.


Sacred Purity warrants that the products listed above and sold through our online system will be merchantable and free from material defects. Sacred Puritys makes no other warranties, whether expressed or implied, including the implied warranty of fitness for a particular purpose. In the event that this product is found to be defective, Sacred Puritys sole responsibility shall be to either refund the purchase price for the product or replace it with a product free of defects, at Sacred Puritys option. Sacred Puritys shall not be responsible for any damage resulting from the improper use of this product. In addition, Sacred Puritys shall not be liable for any special, indirect, consequential, exemplary or incidental damages, including, but not limited to, loss of profits or business opportunities.

Purchases of products/services from us are final and non-refundable. Cancellation or return of any individual component contained within a product package will require the remaining items to be charged at full retail value. All associated shipment costs, including duties, customs and/or brokerage fees, are non-refundable and are the responsibility of the customer. All products are non refundable.

Sacred Purity (hereinafter referred to as "we" and/or "us") operates FOB shipping point, freight prepaid. This means that the responsibility for the goods transfers from us to buyer (hereinafter referred to as "you") the moment the package leaves our warehouse. Therefore we are NOT responsible for delays, losses, damages, thefts, confiscations, additional postal fees in transit or at destination, taxes, etc. This list of events we are NOT responsible for is incomplete and may change at any time. All claims about missing / damaged / delayed / confiscated / modified merchandise must be made directly with the shipping carrier, NOT us. You should buy shipping insurance if you feel you need it, please contact us if you decide to insure your package. A processed order usually ships within two business days unless noted, and we make a best effort to ship within one business day. For temporarily out of stock items or delayed shipments, you will be contacted by e-mail or telephone. Our website does not display quantities available because the turnover is continuous. If an item is permanently unavailable or discontinued, the charge will be voided or a complete refund will be made to your card. We will notify you if this occurs. Unless otherwise noted, all items ship directly from our shop base.

It is the sole responsibility of the client/buyer to ensure that the items ordered from our online store are permissible for mailing/receipt in the destination country. We assume absolutely no responsibility for issues arising due to ordering prohibited/restricted items and any subsequent customs/legal issues in the destination or transit countries. We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with customs regulations, fees and charges, please speak to your local postal or customs office for more information. If customs fees and charges are refused at the time of delivery, your order MAY be returned and you will not receive a refund for shipment costs. If a package is lost in transit, confiscated by authorities, damaged, stolen, etc we are NOT responsible and the issue should be taken up with the local postal, custom, and law enforcement authorities. Again, once a package is shipped we have no responsibility for it and we will offer no refund if something happens to it after shipping. If the package is returned to us as undeliverable, please contact us to discuss what can be done to send it again.

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